Restoration Plan/Procedures

During an Outage

Who do I call to report an outage?

If you determine the problem is outside your home, call 800-562-3532 to report the problem.  Our 24-hour dispatch service will take your call and dispatch service personnel to your home.  Our dispatch service is available 24 hours a day, 7 days a week, 365 days a year.

What should I do if I see a downed line?

If you see a downed power line, it is important to stay away from it at all times and contact Grayson Rural Electric immediately.  Please do not try to remove anything that might be tangled in power lines, even if you think the line is dead.