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Latest from Grayson RECC

NOTICE TO OUR MEMBERS

Due to the increased concern about COVID-19, Grayson R.E.C.C.

COVID-19 Pandemic (Coronavirus)

In response to the COVID-19 pandemic, (Coronavirus), Grayson R.E.C.C. will observe precautions as suggested by the World Health Organization and the Center for Disease Control. 

Therefore, we ask our members:

1.  To limit face to face contact with the office.  We have several methods you can use to pay your bill, including on line, over the phone, through the drive-thru and by mail.

2.  Outages can be reported by phone or text at any time.

Energy Efficiency Programs Update

For information concerning changes in our Energy Efficientcy Programs, click here.

https://psc.ky.gov/trf4/TRFListFilings.aspx?ID=TFS2019-00052

2019 Annual Meeting Prize Winners

2019 ANNUAL MEETING PRIZE WINNERS

Black & Decker Cordless Drill-Driver --- Dave Peters

Black & Decker Corded Blower --- Sherry McGlone

Sony DVD Player --- Garland Carter

Trouble-Shoot a High Bill

TROUBLE-SHOOTING A “HIGH BILL”


Do you think your power bill is too high? If so, use these 10 steps to find out why.

STEPS TO RESOLUTION: Here are the steps to resolving a high bill issue. These steps are
numbered in order of importance based upon actual prior experience solving customer problems. Those at the bottom of the list are seldom the cause of the problem. Answer these questions to fully understand the usage of electricity in your home.

Bill Payments

Grayson RECC will be unable to accept payments January 31, 2018, from 4:30 p.m. thru 12:30 a.m. on February 1, 2018.

Electric Cars

Consumer Reports has declared that the era of the electric car has arrived. With prices dropping and technology
changing, Kentucky’s Touchstone Energy Cooperatives have seen a surge of interest in electric vehicles.
 
The following questions and answers are for members seeking information.
 

Survey Information

A small number of residential members have been randomly selected to participate in the 2018 Membership Energy Use Survey. Those members will receive their survey in the mail. If you received a survey, please take a few minutes to complete the survey online at http://www.mycoopsurvey.com/gr and use the 6 digit access number that was printed in your letter. If you prefer, you can complete the survey and return it in the postage-paid return envelope that was provided. Surveys should be returned by February 1, 2018. 

Important Information for PrePay Accounts

Effective immediately for All PrePay Accounts: According to #16 of the PrePay Agreement, ‘A prepay account will be disconnected …regardless of weather/temperature as the member is responsible for ensuring that the prepay account is adequately funded.’ Please make sure that your PrePay account has funding at all times to ensure your account is not disconnected.

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