Frequently Asked Questions

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• General - How do I read my meter so I can compare my month-to-month usage?
• General - Are there programs available for members on a fixed income?
• General - Are there any rebate programs?

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• General - Does it generally cost more to heat a house than to cool it? If so, why is that?
• General - How can I save money on my heating and cooling without buying new equipment?
• Rates - Where can I find the rates for Grayson RECC?
• General - What is an electric co-op and why is our bill higher than AEP and KU?
• General - Do you have a budget option at grayson electric??
• Rates - Do you have information on the Environmental Surcharge that is on my electric bill?
• Rates - Do you have any information on the Fuel Adjustment Clause?
• Energy Services - Is there a program whereby a customer can obtain an "energy audit"? --an expert inspects the home and advises how it could be improved for better energy efficiency.
• General - what do i need to do to sign up for new service
• General - How can I keep my computer from going off when the power blinks?
• General - how do I pay my bill online
• General - How come non-local utility vehicles are working in my area?
• General - was wondering about the button up program and if it would cover replacement windows.
• General - I can't unplug my tv and components easily, if I put a timer on all of these plugs and have it to turn off during the night, will it actually save money? Or do the timers actually use energy?

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