Member Services

Billing Options

Direct Phone Lines

You may now call our Member Services department direct by dialing 474-2120 or toll free at 877-294-4910.  Member Service Representatives can process your credit/debit or e-check payments by phone 24-hours a day, 7 days a week.

Levelized Billing

Does your electric bill have as many ups and downs as a roller coaster?  We now have a way of solving that problem with Levelized Billing!

Levelized Billing helps flatten that monthly bill so you don't get an unexpectedly high bill.  This process effectively bills you for an average of the past 13 months instead of the exact usage from last month.  In doing so, you are billed much more evenly.  And most of all, there are no "Settle Up" months.

If you want to get a control on your bills, call our Customer Service Department at 877-294-4910 today and ask for Levelized Billing on your account.

ACH

You may have your electric bill automatically deducted from your checking account or paid by credit or debit card. Each month you receive your bill as usual and will have 10 days to ask questions. Then the bill amount will be deducted from your account  or charged to your credit card without any hassles.

If you wish to participate in our ACH program contact Peggy Skaggs in our Customer Service Department.